Terms of service

Last updated: 7/12/2025

 

Welcome to ivrybellacsyvlen.com (“the Site”). These Terms & Conditions (“Terms”) outline the rules and regulations for using our website and purchasing products from Ivry Bellac Syvlen (“we”, “us”, “our”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site.

1. Business Information

The Site is owned and operated by:

Ivry Bellac Syvlen
Based in Australia

If you have any questions, please contact us at:
saashay@ivrysyvlen.com

2. Use of the Website

You agree to use this Site only for lawful purposes and in accordance with these Terms.
You may not:

  • Engage in fraudulent or illegal activity

  • Attempt to interfere with website functionality

  • Copy, modify, or distribute Site content without permission

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information

We strive to display accurate product descriptions, colours, sizing, and images. However:

  • Colours may vary depending on screen settings

  • Slight variations in material or sizing may occur

We reserve the right to modify products or discontinue items without notice.

4. Pricing & Payment

All prices listed on the Site are in Australian Dollars (AUD) unless stated otherwise.

We accept standard online payment methods, which may include:

  • Credit/Debit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay / Google Pay

  • Other secure payment methods provided at checkout

Prices and payment methods may change at any time.

Orders are only confirmed once payment has been successfully processed.

5. Shipping & Delivery

We offer both domestic and international shipping.

Shipping times and costs vary depending on:

  • Destination

  • Carrier

  • Seasonal or unexpected delays

Once an order has been shipped, we are not responsible for:

  • Delays caused by postal or courier services

  • Customs processing times

  • Lost or stolen packages after delivery confirmation

International customers are responsible for any import duties, taxes, or customs fees.

6. Returns & Refunds (14-Day Policy)

If you are not satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.

To be eligible:

  • Items must be unworn, unwashed, and in original condition

  • Tags and packaging must be intact

Non-returnable items include:

  • Sale or discounted items

  • Underwear/swimwear (for hygiene reasons)

  • Gift cards

Customers are responsible for return shipping costs unless the item is faulty.

If an item is confirmed to be faulty or damaged, we will provide a replacement or refund in accordance with Australian Consumer Law.

7. Order Cancellations

Orders may only be cancelled before they are processed or shipped.
Once shipped, the order cannot be cancelled but may qualify for a return (see Section 6).

8. Intellectual Property

All content on this Site  including images, graphics, logos, text, and product designs — is the property of Ivry Bellac Syvlen or used under appropriate licensing agreements.

If you believe your copyrighted material has been used on our Site without permission, please contact us at saashay@ivrysyvlen.com. We will review your request and take appropriate action./

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • We are not responsible for losses caused by misuse of our products

  • We do not guarantee uninterrupted or error-free operation of the Site

Nothing in these Terms excludes your rights under Australian Consumer Law.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

11. Third-Party Services

Our Site may contain links to third-party websites or services.
We are not responsible for the content or practices of these external sites.

12. Governing Law

These Terms are governed by the laws of Australia.
Any disputes will be handled under Australian jurisdiction.

13. Changes to Terms

We may update or modify these Terms at any time.
Updated versions will be posted on this page with a revised date.
Continued use of the Site indicates acceptance of the updated Terms.

14. Contact Information

If you have questions regarding these Terms, please contact us:

Email: saashay@ivrysyvlen.com 
Website: ivrybellacsyvlen.com
Brand: Ivry Bellac Syvlen